Privacy Policy

This Privacy Policy explains how KANA Secure (“KANA”, “we”, “us”) handles information across our website and all KANA products, including browser extensions and future tools (“Products”).

Last updated —
Contact support@kanasecure.co.za

Quick summary

  • We aim to collect as little data as possible.
  • Many KANA tools work fully on-device (like extensions) and do not send browsing data to our servers.
  • If a feature needs data (like support email), we only use it for that purpose.
This summary is not legal text — the full policy below is.

1. Scope

This policy applies to the KANA Secure website and all KANA Secure products and services (“Products”), including browser extensions, web apps, and any future tools released under KANA.

2. Information we collect

2.1 Information you provide

  • Support communication: if you email us, we receive your email address and the message content.
  • Forms (if used): if you submit a contact or suggestion form, we collect the information you enter.

2.2 Information collected automatically

  • Basic logs: like most websites, our hosting may temporarily log technical details (IP address, device/browser type, timestamps) for security and performance.
  • Cookies/analytics (optional): if we enable analytics, they may collect usage events and page views. Where required, we will request consent.

2.3 What we do not collect by default

  • We do not sell personal data.
  • We do not intentionally collect sensitive personal information.
  • Many of our extensions are designed to work on-device and do not send your browsing activity to KANA servers.

3. How we use information

  • To provide and maintain Products (including delivering requested features).
  • To respond to support requests and feedback.
  • To improve reliability, performance, and user experience.
  • To protect KANA and users from fraud, abuse, and security issues.
  • To comply with legal obligations where applicable.

4. Sharing

We share information only when needed to operate the Products, for legal compliance, or to protect users and KANA.

  • Service providers: hosting, email, and tooling vendors that help us operate the website or support.
  • Legal requirements: if required by law, court order, or lawful request.
  • Protection: to investigate, prevent, or take action regarding abuse, fraud, or security threats.

We do not sell your personal information.

5. Browser extensions

5.1 Local/on-device processing

Some KANA extensions (for example, content blocking or time management tools) may process web pages or URLs locally inside your browser to provide protection features.

  • Settings (like block lists, schedules, or streaks) are typically stored locally using browser storage.
  • Unless a feature clearly says otherwise, extension data remains on your device.

5.2 Permissions

Extensions may request permissions (like access to certain pages or storage) to function. We request only what is necessary for the specific feature.

5.3 No remote code execution

Our extensions are designed to run packaged code. We do not load remote code to change how the extension behaves after installation.

6. Cookies & analytics

We may use cookies or similar technologies for site functionality and (optionally) analytics.

  • Essential cookies: required for core site features (where applicable).
  • Analytics (optional): helps us understand site traffic and improve pages. Where required, you will have the option to accept or reject analytics.

7. Security

We use reasonable safeguards to protect information. However, no method of transmission or storage is 100% secure. If you believe a vulnerability exists in a KANA Product, please email support@kanasecure.co.za.

8. Data retention

  • Support emails and messages may be kept as long as needed to help you and for record-keeping.
  • Website logs (where used) are typically retained for a limited time for security and debugging.
  • Extension settings stored locally remain on your device unless you remove the extension or clear browser data.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information.

To make a request, contact us at support@kanasecure.co.za. We may need to verify your request.

10. Children

Some KANA Products are designed to help parents and guardians protect children online. We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

11. International transfers

If our service providers process information outside your country, we take reasonable steps to ensure appropriate safeguards are in place.

12. Changes to this policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

13. Contact

If you have questions about this Privacy Policy or KANA Products, contact us:

support@kanasecure.co.za
KANA Secure — South Africa